Katie has supported the team with delivering some excellent professional boundary training, as this was a specified training need for the service. She delivered it with the upmost confidence, competence and it has been great to hear staff to still be talking about it and supporting their colleges with this in their daily work.
Sandra completed a bungee jump for Sickle Cell charity! This is something out of her comfort zone which demonstrates growth and a push on her personal comfort zone. Well done Sandra! Raglan team are proud!! Keep it up!
Danique shows a great understanding of how to communicate with young people in a clear, compassionate manner. She is able to change her communication style to work with young people. Danique shows a natural communication style with all the young people she works with.
Bryony comes to work each day and is always so positive. The time and effort that she puts in to producing reports is outstanding, she always strives to improve her work and knowledge and is always prepared to go above and beyond. Bryony always helps out if further support is needed on the floor and never hesitates to do so. Such a valued colleague
Yvette works so hard to get all YP’s up and engaged with education – finding ways to help them participate when they feel unable to complete their academic work. Yvette will do whatever it takes to support the YP’s to help them improve their sleep hygiene and engaging in the day. The team couldn’t manage without Yvette and her hard work.
The team at Cygnet Manor would like to thank Sheldon Hulett for rushing to the aid of a member of the public, who had fallen off his bike outside of the hospital and began to have an epileptic seizure, Sheldon rushed to his aid and supported him whilst this was happening, he also contacted 999 and waited till they arrived.
When I started at the service Alex was hiding on night shift. On meeting him he was clearly a passionate person who felt that he was being valued for his skills. We brought him on days and allowed him 1 day a week to utilise his skills as an SI instructor. His confidence and his energy have helped build a more confident team
Hard work pays off and Louise our manager runs two units and one has gone from residential to supported living and we all have had to adapt to living life to the full in supported living, Louise has supported her full team in there roles of this and has answered her phone day and night, we have just had our first rating by the CQC and all was good
Robert has volunteered to help one of the staff to build a strong relationship with a challenging service users.
Robert was welcoming and supportive towards the staff and has helped the staff create a positive relationship between the staff and service user.
Outwood organised a staff meeting and Adam took the lead with this. Rather than having a standard meeting, parents requested intensive interaction training, Adam gave the staff team, intensive interaction team, which can now be embedded into the service and benefit the residents greatly. The team gave, excellent feedback also. Thanks Adam!
At the moment, Outwood does not have a maintenance operative. Jason has been supporting Outwood a lot, he comes to the service regular, speaks to the team and management, has got to know the resident and takes care of the property. He really has put a lot of effort and care in and it must be hard work being between two homes. Thanks for the help!
Brendan took part in a Cygnet Football Tournament and represented Kirkside and Outwood, although the team didn’t win, Coventry Goals commented on how the team were the most likable and the team that went made it an enjoyable experience for the residents involved. Next year, we will bring the trophy back to Leeds!
