Kayleigh consistently provides the best care for all residents and staff she supports every single person but also shows that you can look after residents as well as get other jobs done and clean as well she is a great asset to Outwood
A member of the public rushed to the St-William’s to inform us that a gentleman was in cardiac arrest down the street. Stephen ran to provide resuscitation and AED until the air ambulance arrived.
A member of the public came to St-Williams to inform Alison that a gentleman was in cardiac arrest down the street. Alison dropped everything and rushed to help resuscitate him. She provided CPR and AED while waiting for the air ambulance to arrive.
Zoe is an absolutely amazing support worker making sure all the service users are having the best of fun by dressing up in costumes and organising activities for everyone to get involved and making sure their all having fun.
Violet supported us at the last minute to cover in the regional administration team, making sure that some new starters got a fantastic welcome & start to their time at Cygnet with speedy info and communication in a really friendly, positive way
Kelly has a great relationship with one of our services users who spends a lot of time in her room and doesn’t really engage . Kelly encourages her to partake and engage in activities she wouldn’t normally do and fills her day with joy and laughter.
Susan & Lani have gone above and beyond their roles, working in their own time to organise a variety of activities over the Easter Weekend for the residents. They are a credit to the service. A massive thankyou! 🙂
Lani & Susan have gone above and beyond their roles, working in their own time to organise a variety of activities over the Easter Weekend for the residents. They are a credit to the service. A massive thankyou! 🙂
Caroline has gone above and beyond recently to boost spirits and raise morale, seeking and being successful in approaching local businesses to donate to themed events for the residents. Thankyou Caroline and well done 🙂
A service user is currently going through a challenging time with his mental health. Sophie has been working hard to try and get the correct support from external services, email from IST to state her directed communication ensured the right outcome achieved.
A service user is currently going through a challenging time with his mental health. Bria has been working hard to try and get the correct support from external services, email from IST to state her directed communication ensured the right outcome achieved
Vicky has pushed beyond normal limits to achieve the correct package of care for an individual with particularly complex needs upon discharge. She continued to explore all options when others were stumped and has worked with the individual all the way.
